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Returns And Exchanges
If you are not happy with your purchase you may obtain a full refund or exchange within 7 calendar days of receipt of the goods subject to the following conditions.
The products delivered are damaged.
The product(s) delivered are not as displayed on WWW.HELENKELLERSUNGLASSES.COM
The product(s) delivered are not as per specifications mentioned on WWW.HELENKELLERSUNGLASSES.COM
The product must be unused and in the same condition that you received it. It must also be in the original packaging.
Items that do not qualify for returns and refunds
Gift cards are not eligible for returns and refunds.
Products offered on Sale or promotions.
Free pick-up for return of product(s) will be arranged in such cases. Refunds will be processed as per the refund policy given below.
Refund & Cancellation Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.(days to be mentioned)
HELENKELLERSUNGLASSES.COM will not be responsible for any delay caused by the originating bank in processing refund / credit
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@Helenkellersunglasses.com